Sunset Learning Institute

Empowering customers to improve performance

Sunset Learning Institute (SLI) has been an innovative leader in developing and delivering engaging training solutions since 1996. We develop and deliver authorized technical courses and custom learning solutions to our business partners and their customers to help optimize investments, improve job performance, grow revenue, reduce costs, mitigate risk, and ultimately increase customer and employee satisfaction.

Our custom learning solutions are offered as events, projects, or managed services. We believe learning is at the forefront of every successful business and are fully committed to leading or assisting our customers in driving employee development to improve their desired business results.

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WHAT'S NEW

Seamless Transitions: Migrating to Cisco Webex Calling

By John Meersma | 55 Min Video Discover the key steps to migrate from Cisco Unified Communications Manager (CUCM) to Webex Calling, including transitioning users, devices, and contacts. Learn how Webex Control Hub analytics can enhance management, troubleshooting, and collaboration performance. This session addresses migration challenges like PSTN compatibility, SIP

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AI-Powered SIP Troubleshooting: Analyzing SIP Calling with ChatGPT

By John Meersma | 57 Min Video Join us for a deep dive into AI-powered troubleshooting with ChatGPT, where you’ll learn to analyze and interpret SIP debug messages and call traces to enhance troubleshooting efficiency. We highlight the essentials of Webex Calling and discuss key features to help optimize your

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