This excerpt is from a training video series that teaches employees in a particular role how to perform an important, but detailed and often frustrating process. The entire 7-video series uses characters and a storyline to explain the process steps and show the software interfaces required. Each video is 5 – 10 minutes in length and contains a cliffhanger to encourage viewers to move to the next video. This video contains full animation with multiple character dialogue, professional voice talent, and extensive still and animated software screenshots that required additional video work. It contains no interactivity. Renewal Readiness is a high-effort/cost sample.