Cisco IOS Voice Translations Part 4: Testing & Troubleshooting Voice Translation Profiles

Updated February 2020

Downloadable PDF: Cisco IOS Voice Translations – Part 4

By Maren Mahoney | 7 Min Read | Technical Level: Advanced

This is the fourth in a series of four articles on Cisco IOS Voice Translations. In Part 1, I cover how to read and write simple regular expressions to construct individual translation rules. In Part 2, I cover how to combine rules into rulesets (voice translation-rules) and the rulesets into voice translation-profiles. Part 3 took this one step further and discusses advanced regular expressions and special applications of voice translation rules. In this part, we will look at the tools you can use to test and troubleshoot what you have built.

Here are the links to the other posts in this series:

Part 1: The Basics of Voice Translation Rules

Part 2: Writing and Applying Voice Translation Rules and Voice Translation Profiles

Part 3: Building and Applying Advanced Expressions in Voice Translation Profiles

Now that you have the tools to build voice translation-profiles, in this article we will look at the tools you can use to test what you have built.

The first two tools we will look at are simple “show” commands: “show voice translation-profile” and “show voice translation-rule”. Let’s look at a voice translation profile and then look at the show command output. The following voice translation-profile was built in Part 3 of this series, so hopefully, you are familiar with it:

       voice translation-rule 1

             rule 1  /7035557/  /7/

             rule 2  /9725553/  /3/

             rule 3  /4065559/  /5/

 

       voice translation-rule 2

             rule 1  /.*/  /9&/  type  subscriber  subscriber

             rule 2  /.*/  /91&/  type  national  national

             rule 3  /.*/  /9011&/  type  international  international

             rule 4  /.*/  /9&/  type  unknown  unknown

 

       voice translation-profile pstn-in

             translate called 1

             translate calling 2

 

Here is the output of the “show voice translation-profile command:

       show voice translation-profile

       Translation Profile: pstn-in

            Rule for Calling number: 2

            Rule for Called number: 1

            Rule for Redirect number:

            Rule for Redirect-target number:

 

That output is pretty straightforward. The “show voice translation-profile” without specifying which profile we want to see would list all of the profiles in the router. If that is too long an output, we could refine it with “show voice translation-profile pstn-in”.

Next, let’s look at the output of “show voice translation-rule”:

       show voice translation-rule 1

       Translation-rule tag: 1

 

               Rule 1:

               Match pattern: 7035557

               Replace pattern: 7

               Match type: none                Replace type: none

               Match plan: none                Replace plan: none

 

               Rule 2:

               Match pattern: 9725553

               Replace pattern: 3

               Match type: none                Replace type: none

               Match plan: none                Replace plan: none

 

               Rule 3:

               Match pattern: 4065559

               Replace pattern: 5

               Match type: none                Replace type: none

               Match plan: none                Replace plan: none

 

Note that each rule in the ruleset is shown with its match/replace pattern as well as any match/replace rules for type of number (TON) or numbering plan. As with “show voice translation-rule” we can leave the argument off and see all of the voice translation rules in the router, or we can specify which ruleset we want to see.

Now things will get more interesting. What if you have a complex ruleset and want to see what rule is matched, and what the resulting number will be? The command “test voice translation-rule” allows you to test your rulesets.

       test voice translation-rule <translation-rule number> <input string>

 

       test voice translation-rule 1 4065559123

       Matched with rule 3

       Original number: 4065559123     Translated number: 5123

       Original number type: none         Translated number type: none

       Original number plan: none         Translated number plan: none

 

What about voice translation-rules that include TON or numbering plan? They can be tested as well, but because the TON or numbering plan is part of the match/replace rule a TON or numbering plan must be part of your tested number. For example:

       test voice translation-rule 2 7035554444 type national

       Matched with rule 2

       Original number: 7035554444       Translated number: 917035554444

       Original number type: national      Translated number type: national

       Original number plan: none          Translated number plan: none

 

What happens if the number that you are testing does not match any rule in the ruleset? In that case, the router would simply return a command prompt without (unfortunately) any error message. The output would look like this:

       HQ-1#

       HQ-1#test voice translation-rule 1 5715551234

       HQ-1#

 

Another useful command when working with voice translations is the “show dialplan number”[*] command. In addition to showing you what dial-peer will be matched it will show which, if any, voice translation profiles that will be used:

       show dialplan incall 0/1/0:23 number 15155552001

       Matched port

 

       VoiceEncapPeer 7

                peer type = voice, system default peer = FALSE, information type = voice,

                description = `Inbound to HQ’,

                tag = 7, destination-pattern = `15155552…$’,

                                               .

                                               .

                                               .

               Translation profile (Incoming):pstn-in

               Translation profile (Outgoing):

                                              .

                                              .

                                              .

Finally, you can debug voice translations with the appropriately named “debug voice translation” command. In order to generate output on an idle router, use a command like “csim start” to generate input/output:

HQ-1#

HQ-1#debug voice translation

VoIP Translation Rule debugging is enabled

HQ-1#

HQ-1#

HQ-1#csim start 9725553001

csim: called number = 9725553001, loop count = 1 ping count = 0

 

csim: loop = 1, failed = 1

csim: call attempted = 1, setup failed = 1, tone failed = 0

 

HQ-1#

Mar 17 01:27:21.004: //-1/xxxxxxxxxxxx/RXRULE/regxrule_get_profile_from_voiceport_internal: Found profile pstn-in defined on voice-port

Mar 17 01:27:21.004: //-1/xxxxxxxxxxxx/RXRULE/regxrule_profile_translate_internal: number= type=unknown plan=unknown numbertype=calling

Mar 17 01:27:21.004: //-1/xxxxxxxxxxxx/RXRULE/regxrule_match: Error: type didn’t match; in.type=0x0 rule.type = 0x4

Mar 17 01:27:21.004: //-1/xxxxxxxxxxxx/RXRULE/regxrule_match: Error: type didn’t match; in.type=0x0 rule.type = 0x2

Mar 17 01:27:21.004: //-1/xxxxxxxxxxxx/RXRULE/regxrule_match: Error: type didn’t match; in.type=0x0 rule.type = 0x1

Mar 17 01:27:21.004: //-1/xxxxxxxxxxxx/RXRULE/regxrule_profile_match_internal: Matched with rule 4 in ruleset 2

Mar 17 01:27:21.004: //-1/xxxxxxxxxxxx/RXRULE/regxrule_match: Error: type didn’t match; in.type=0x0 rule.type = 0x4

Mar 17 01:27:21.004: //-1/xxxxxxxxxxxx/RXRULE/regxrule_match: Error: type didn’t match; in.type=0x0 rule.type = 0x2

Mar 17 01:27:21.004: //-1

HQ-1#/xxxxxxxxxxxx/RXRULE/regxrule_match: Error: type didn’t match; in.type=0x0 rule.type = 0x1

Mar 17 01:27:21.004: //-1/xxxxxxxxxxxx/RXRULE/regxrule_profile_match_internal: Matched with rule 4 in ruleset 2

Mar 17 01:27:21.004: //-1/xxxxxxxxxxxx/RXRULE/regxrule_match: Error: type didn’t match; in.type=0x0 rule.type = 0x4

Mar 17 01:27:21.004: //-1/xxxxxxxxxxxx/RXRULE/regxrule_match: Error: type didn’t match; in.type=0x0 rule.type = 0x2

Mar 17 01:27:21.004: //-1/xxxxxxxxxxxx/RXRULE/regxrule_match: Error: type didn’t match; in.type=0x0 rule.type = 0x1

Mar 17 01:27:21.004: //-1/xxxxxxxxxxxx/RXRULE/sed_subst: Successful substitution; pattern= matchPattern=.* replacePattern=9& replaced pattern=9

Mar 17 01:27:21.004: //-1/xxxxxxxxxxxx/RXRULE/regxrule_subst_num_type: Match Type = unknown, Replace Type = unknown Input Type = unknown

Mar 17 01:27:21.004: //-1/xxxxxxxxxxxx/RXRULE/regxrule_subst_num_plan: Match Plan = none, Replace Plan = none Input Plan = unknown

Mar 17 01:27:21.004: //-1/xxxxxxxxxxxx/RXRULE/regxrule_profile_translate_internal: xlt_number=9 xlt_type=unknown xlt_plan=unknown

Mar 17 01:27:21.004: //-1/xxxxxxxxxxxx/RXRULE/regxrule_profile_translate_internal: number=9725553001 type=unknown plan=unknown numbertype=called

Mar 17 01:27:21.008: //-1/xxxxxxxxxxxx/RXRULE/regxrule_match: No match; number=9725553001 rule precedence=1

Mar 17 01:27:21.008: //-1/xxxxxxxxxxxx/RXRULE/regxrule_profile_match_internal: Matched with rule 2 in ruleset 1

Mar 17 01:27:21.008: //-1/xxxxxxxxxxxx/RXRULE/regxrule_match: No match; number=9725553001 rule precedence=1

Mar 17 01:27:21.008: //-1/xxxxxxxxxxxx/RXRULE/regxrule_profile_match_internal: Matched with rule 2 in ruleset 1

Mar 17 01:27:21.008: //-1/xxxxxxxxxxxx/RXRULE/regxrule_match: No match; number=9725553001 rule precedence=1

Mar 17 01:27:21.008: //-1/xxxxxxxxxxxx/RXRULE/sed_subst: Successful substitution; pattern=9725553001 matchPattern=9725553 replacePattern=3 replaced pattern=3001

Mar 17 01:27:21.008: //-1/xxxxxxxxxxxx/RXRULE/regxrule_subst_num_type: Match Type = none, Replace Type = none Input Type = unknown

Mar 17 01:27:21.008: //-1/xxxxxxxxxxxx/RXRULE/regxrule_subst_num_plan: Match Plan = none, Replace Plan = none Input Plan = unknown

Mar 17 01:27:21.008: //-1/xxxxxxxxxxxx/RXRULE/regxrule_profile_translate_internal: xlt_number=3001 xlt_type=unknown xlt_plan=unknown

Mar 17 01:27:21.008: //-1/xxxxxxxxxxxx/RXRULE/regxrule_profile_translate_internal: number= type=UNKNOWN plan=UNKNOWN numbertype=redirect-called

Mar 17 01:27:21.008: //-1/xxxxxxxxxxxx/RXRULE/regxrule_get_RegXrule: Invalid translation ruleset tag=0

Mar 17 01:27:21.008: //-1/xxxxxxxxxxxx/RXRULE/regxrule_profile_match_internal: Error: ruleset for redirect-called number not found

Mar 17 01:27:21.008: //-1/xxxxxxxxxxxx/RXRULE/regxrule_profile_translate_internal: No match: number= type=UNKNOWN plan=UNKNOWN

Mar 17 01:27:21.008: //-1/xxxxxxxxxxxx/RXRULE/regxrule_vp_translate: calling_number=9 calling_octet=0x0

        called_number=3001 called_octet=0x0

        redirect_number= redirect_type=4294967295 redirect_plan=4294967295

 

The output of the debug is long, but it shows you the profile applied, which rule is applied to the calling party and the result of the translation on the calling party, and which rule is applied to the called party and the result of the translation on the called party.

In a real call, the calling party information would be more complete. In the case of csim start, we can’t provide calling party information to the command so the “match” on our voice translation-rule 2 is the last rule which is our catch-all.

[*] For more information on the “show dialplan” command, see the “Cisco IOS Voice Command Reference Guide”.

For more information on Sunset Learning’s Unified Communications Authorized Training, please visit our

Collaboration Training Page

 

Voice Translation Profiles

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