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IT Support Specialist
IT Support Specialist
Job Titles: Desktop support specialist, IT Technician, Field Service Technician, Help Desk Analyst, Technical Support Specialist, Tier II Support, Technical Support Manager, IT Support Team Lead, Field Engineer
Annual Salary Average: $34,220 – $91,060
- Make data easily accessible to those who need it
Pay attention to customers’ descriptions of computer problems
Ask questions to properly diagnose the problem - Walk customers through the recommended problem-solving steps
- Set up or repair computer equipment and related devices
- Train users to work with new computer hardware or software
- Document changes, revisions, and problems
- Provide other team members and managers with information
- CompTIA IT Fundamentals (ITF+): Start with the basics to understand IT infrastructure.
- CompTIA A+: Gain essential skills for IT support roles, focusing on troubleshooting, networking, and security.
- CompTIA Network+: Build on your knowledge with advanced networking skills.
- CompTIA Security+: Learn the essentials of cybersecurity to protect networks and systems.
- CompTIA Linux+: Develop the skills needed to manage Linux operating systems.
- CompTIA Server+: Dive into server architecture, storage, and virtualization.
CompTIA certifications establish a baseline foundation of skills that you can build upon with other vendor or technology-specific certifications.
Network Specialist
Network Specialist
Job Titles: IT Specialist, Network Support Technician, Jr. System Administrator, Network Engineer, Network Administrator, Systems Engineer, Solution Architect, Systems Architect
Annual Salary Average: $49,560 – $130,830
- Make data easily accessible to those who need it
- Connect devices to the network and ensure they function properly and securely
- Ensure a secure transfer of data over internal and external networks
- Back up network data
- Evaluate and optimize network performance
- Document network support activities
- Provide end-user support
- CompTIA A+: Gain essential skills for IT support roles, focusing on troubleshooting, networking, and security.
- CompTIA Network+: Build on your knowledge with advanced networking skills.
- CompTIA Security+: Learn the essentials of cybersecurity to protect networks and systems.
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CompTIA Project+: Learn the basic concepts to manage small- to medium-sized projects successfully.
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CompTIA Cloud Essentials+: Certifies the knowledge and skills need to make sound decisions about cloud technologies and their business impact.
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CompTIA Linux+: Develop the skills needed to manage Linux operating systems.
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CompTIA Server+: Confirms the technical knowledge and skills required to support and secure server hardware and software.
- CompTIA Cloud+: Gives technical and non-technical professionals the basic concepts to successfully manage small- to medium-sized projects.
CompTIA certifications establish a baseline foundation of skills that you can build upon with other vendor or technology-specific certifications.
Data Specialist
Data
Specialist
Job Titles: Database Specialist, Reporting Analyst, Data Analyst, Database Administrator, Business Intelligence Analyst II, Sr. Data Analyst, Sr Systems Analyst, Data Scientist, Sr Analytics Manager
Annual Salary Average: $45,630 – $162,410
- Ensure that organizational data is secure
- Back up and restore data to prevent data loss
- Identify user needs to create and administer databases
- Make and test modifications to database structure when needed
- Maintain databases and update permissions
- Merge old databases into new ones
- Analyze data to identify patterns and trends
- CompTIA IT Fundamentals (ITF+): Start with the basics to understand IT infrastructure.
- SAS
- Oracle
- IBM
- Microsoft
- SAS
- Oracle
- IBM
- Microsoft
CompTIA certifications establish a baseline foundation of skills that you can build upon with other vendor or technology-specific certifications.
Software & Web Developer
Software & Web Developer
Job Titles: Web Developer, Software Developer, Application Developer, Sr Web Developer, Senior Developer, Software Development Engineer, Software Architect
Annual Salary Average: $64,470 – $168,570
- Make data easily accessible to those who need it
- Connect devices to the network and ensure they function properly and securely
- Ensure a secure transfer of data over internal and external networks
- Back up network data
- Evaluate and optimize network performance
- Document network support activities
- Provide end-user support
- CompTIA IT Fundamentals (ITF+): Start with the basics to understand IT infrastructure.
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Google
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AWS
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IBM
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VMware
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Redhat
- Oracle
- AWS
- IBM
- VMware
- Redhat
- Oracle
CompTIA certifications establish a baseline foundation of skills that you can build upon with other vendor or technology-specific certifications.
Cybersecurity Specialist
Cybersecurity Specialist
Job Titles: System/s Administrator, Network Engineer, System/s Engineer, Security Analyst, Security Engineer, Pen Tester, Senior Security Engineer, Senior Security Analyst, CISO
Annual Salary Average: $61,520 – $165,920
- Scan and assess network for vulnerabilities
- Monitor network traffic for unusual activity
- Investigate a violation when a breach occurs
- Install and use software to protect sensitive information
- Prepare reports that document security breaches
- Research new security technology
- Help end-users when they need to install or learn about new products and procedures
- CompTIA Network+: Build on your knowledge with advanced networking skills.
- CompTIA Security+: Learn the essentials of cybersecurity to protect networks and systems.
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CompTIA Project+: Learn the basic concepts to manage small- to medium-sized projects successfully.
- CompTIA CySA+: Apply behavioral analytics to the IT security field to improve the overall state of IT security.
- CompTIA PenTest+: Learn penetration testing to manage vulnerabilities on a network.
- CompTIA CASP+: Validate critical thinking and judgment across a spectrum of security disciplines in complex environments.
CompTIA certifications establish a baseline foundation of skills that you can build upon with other vendor or technology-specific certifications.
