Cisco UCS X-Series Troubleshooting

Price: $1,195.00
Duration: 1 day

The Cisco UCS X-Series Troubleshooting course will enable Cisco Partner SEs/FEs to effectively troubleshoot common issues with Fabric Interconnect configurations, vNIC/vHBA configuration issues, firmware update issues and profile/policy/pool configuration issues. The course also includes information on CLI/Intersight troubleshooting options and common troubleshooting methodologies. 

Upcoming Class Dates and Times

All Sunset Learning courses are guaranteed to run

Course Outline and Details

To fully benefit from this course, Partners should have the following knowledge and skills: 

  • Basic or Intermediate understanding of UCS
  • Have attended ’Cisco UCS X-Series Intersight Deployment’ workshop.  


Cisco Partner SEs/FEs looking to develop the skills to troubleshoot the UCS X-Series.  

After taking this course, Partners should have a clear understanding of Troubleshooting Guidelines and be able to successfully troubleshoot: 

  • Fabric Interconnect issues
  • IOM issues
  • Frame and CRC issues
  • SAN connectivity issues
  • Firmware issues

Guidelines for Troubleshooting

  • Faults
  • Events
  • Audit Log
  • System Event Log
  • Syslog
  • Technical Support Files
  • Powering Down a Cisco UCS Domain

Troubleshooting Fabric Interconnect Issues

  • Recovering a Fabric Interconnect from the Boot Loader Prompt
  • Resolving Fabric Interconnect Cluster ID Mismatch

Troubleshooting Firmware Issues

  • Recovering Fabric Interconnect During Upgrade
  • Recovering IO Modules During Firmware Upgrade

Troubleshooting IOM Issues

  • IOM Terminology
  • Chassis Boot Sequence
  • Link Pinning and Failover Behavior

Troubleshooting Frame and CRC Issues

  • Background Information
  • Reasons for Bad Frames and CRC Errors
  • Forwarding Mode Behavior (Cut-Through or Store-and-Forward)
  • Main Forwarding ASICs Commands for UCS FIs, IOMs and VIC Cards

Troubleshooting SAN Connectivity Issues

  • SAN Connectivity Checklist
  • SAN Array Configuration Checklist
  • Recommended Solutions for Issues During SAN Boot

Troubleshooting Pools/Policies/Profile Issues

  • Diagnosing Common Pools/Policies/Profile Issues
    • Pools
    • Policies
    • Profiles

LABS

  • Lab 1: Intersight Dashboard Overview
  • Lab 2: Adding/Removing Dashboards and Widgets
  • Lab 3: Updating Firmware (REVIEW ONLY)
  • Lab 4: Accessing the IOM and Using Troubleshooting commands in CLI
  • Lab 5: Verify Pinning
  • Lab 6: Verify FI, IOM, and VIC Connectivity
  • Lab 7: Resolve Uplink Connectivity Issues
  • Lab 8: Verify SAN Connectivity
  • Lab 9: Resolve SAN Uplink Connectivity Issues
  • Lab 10: Verify Profile Attachment
  • Lab 11: Resolve Common Profile Errors

Course Delivery Options

Train face-to-face with the live instructor.
Access to on-demand training content anytime, anywhere.
Attend the live class from the comfort of your home or office.
Interact with a live, remote instructor from a specialized, HD-equipped classroom near you. An SLI sales rep will confirm location availability prior to registration confirmation.