- COURSE
Create & Extend Customer CoPilots in Microsoft CoPilot Studio (PL-7008)
Price:
Duration:
In this learning path, you will learn how to create custom copilots with Copilot Studio and will get the opportunity to practice your skills in a guided project.
Upcoming Class Dates and Times
All Sunset Learning courses are guaranteed to run
Course Outline and Details
Prerequisites
Candidates for this credential should be familiar with data modeling concepts in Microsoft Dataverse and with Copilot Studio.
Target Audience
- Power Platform App Maker
- Power Platform Developer Consultant
Course Objectives
Student will learn:
- Build an Initial CoPilot with Microsoft CoPilot Studio
- Manage Topics in Microsoft CoPilot Studio
- Work with Entities and Variables in Microsoft CoPilot Studio
- Enhance Microsoft CoPilot Studio CoPilots
- Create a CoPilot with Microsoft CoPilot Studio & Dataverse for Teams
- Guided Project – Create CoPilots with Microsoft CoPilot Studio
Course Outline
Build an Initial CoPilot with Microsoft CoPilot Studio:
- Copilot creation
- Copilot creation using conversational builder
- Generative Answers
- Deploy copilots
Manage Topics in Microsoft CoPilot Studio:
- Work with bot topics
- Branch a topic
- Create topics for existing support content
- Work with system fallback topics
- Manage topics
Work with Entities and Variables in Microsoft CoPilot Studio:
- Work with entities
- Custom entities
- Use entities in conversations
- Work with variables
- Reuse variables across topics
Enhance Microsoft CoPilot Studio CoPilots:
- Use Power Automate to add actions
- Copilot actions
- Transfer conversations to agents by using Omnichannel for Customer Service
- Create topics for existing support content
- Trigger types
- Analyze copilot performance
Create a CoPilot with Microsoft CoPilot Studio & Dataverse for Teams:
- Create your first copilot
- Create and modify topics
- Add inputs, variables, and conditions
- Call an action to pull in Dataverse for Teams data
- Publish and share your new copilot
Guided Project – Create CoPilots with Microsoft CoPilot Studio:
- Exercise – Create custom tables
- Exercise – Build a bot in Microsoft Copilot Studio with the new AI capabilities
- Exercise – Create and manage topics
- Exercise – Set up Generative AI
Course Delivery Options
Train face-to-face with the live instructor.
Access to on-demand training content anytime, anywhere.
Attend the live class from the comfort of your home or office.
Interact with a live, remote instructor from a specialized, HD-equipped classroom near you. An SLI sales rep will confirm location availability prior to registration confirmation.